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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shaggy C

February 27, 2025

5  out of  5
rating by Shaggy C
"The agent is spoke to, Travis, was great overall. Gave me what I needed, and then some. He was helpful and quick in the process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help! "
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Juan ChavezS

February 25, 2025

5  out of  5
rating by Juan ChavezS
"Timely and professional insurance office. Pricing for our home and vehicle coverages are the best according to our family needs. Very satisfied with State Farm's Chad Peterson Las Cruces NM office! We highly recommend them!"
We responded:
"Thank you Juan for taking the time to leave us a positive review. Our job it to help make your experience a good one everytime you contact our office. "
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Bridgette Quintero

February 15, 2025

5  out of  5
rating by Bridgette Quintero
"There attention to detail is amazing, they are very communicative and personable and friendly."
We responded:
"Thank you Bridgette for taking the time to leave us a 5 Star Review. It’s our job to help make sure you are taken care of. Let us know if we can assist you with anything else. "
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Rebecca Hill

February 6, 2025

5  out of  5
rating by Rebecca Hill
"Travis was wonderful to work with."
We responded:
"We appreciate your review! It’s good to know you had a great experience with our State Farm office. If you ever need anything else please don’t hesitate to reach out. We are here to help! "
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Alexander Lovato

February 4, 2025

5  out of  5
rating by Alexander Lovato
"Anna is amazing, she truly cares about her clients and providing the best service in town!! Highly recommend!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Virginia Cornett

February 2, 2025

5  out of  5
rating by Virginia Cornett
"It took less than 5 minutes to get me set up and running. Travis was very helpful explaining my options and helping me get what I need for the best rate and all of my documents arrived in about an hour by email. I definitely recommend this office based on my first experience."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office. If you ever need any assistance please don’t hesitate to reach out. We are here to help! "
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Humberto Castillo Sr

January 24, 2025

5  out of  5
rating by Humberto Castillo Sr
"Mr. Travis Anderson was the agent I spoke with on the phone. Mr. Anderson was very courteous and very friendly. I felt like I was chatting with a longtime friend. I'm so glad I gave them a call and switched over from the insurance I had for over 19 years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with our office. If you ever have any questions or need assistance, we’re here to help! "
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Nolan Cockrum

January 23, 2025

5  out of  5
rating by Nolan Cockrum
"Travis was very helpful with all of my questions and got me signed on a policy all within one call, definitely recommend working with them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Tamatha Lowe

January 20, 2025

5  out of  5
rating by Tamatha Lowe
"Excellent service!!"
We responded:
"We appreciate your review! We are very happy to know you had a great experience with our State Farm office. If you need any assistance in the future, please don’t hesitate to reach out. We are here whelp! "
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Nicolas Hedge

January 13, 2025

5  out of  5
rating by Nicolas Hedge
"Fast and experienced! Excellent and easy to work with"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Paul Zidow

January 7, 2025

5  out of  5
rating by Paul Zidow
"Super service. Best rates."
We responded:
"Thank you Paul for taking the time to leave us a positive review. We appreciate you and your business. "
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Anthony Garot

January 6, 2025

5  out of  5
rating by Anthony Garot
"I enjoyed working with Carlos. In addition to helping me choose the best options for my policy, he was affable and didn't rush me. He acted like a genuine person, with a sense of humor, rather than just an agent doing a job."
We responded:
"Thank you Anthony for taking the time to write a review. We appreciate you and your kind words. If you need anything else please let us know! "
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Mr Q

January 2, 2025

5  out of  5
rating by Mr Q
"New Home and Car Policy I am recommending Chad Peterson, State Farm Insurance agency for home and car policies. Why? Chad's office answered the phone on my first call and was very proactive. I was transferred to Carlos Villa, agent. Speaking with Carlos, he showed knowledge and professionalism. He provided recommendations to reduce cost by packaging home and car and answered all of my questions. Carlos went to work and called me back within 2 hours with a very competitive Home/Car policy. I accepted the policy due to Customer Service, and competitive prices. I will transfer my other autos to Chad Peterson State Farm."
We responded:
"This is great to hear. I am glad you satisfied with my team. We try hard to make sure we handle every client interaction in this same manner as you mentioned. We appreciate you! "
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Jaryn Law

November 25, 2024

5  out of  5
rating by Jaryn Law
"I was in a bind and needed help over the weekend. Maria was very kind and understanding in helping me with my policy. She answered all my questions and ensured that I received the lowest rates. Very grateful to have found an agent that will offer their time on a weekend."
We responded:
"Jaryn we wanted to thank you for the review and welcome you to the agency! We appreciate you taking the time to leave a review for the agency! It goes a long way in helping others make a decision when they are looking for help like yourself. "
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Brianl Breitag

November 20, 2024

5  out of  5
rating by Brianl Breitag
"outstanding service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Suki Hernandez

November 10, 2024

5  out of  5
rating by Suki Hernandez
"Great experience with Maria, very knowledgeable, full of answers and amazing customer service. Extremely happy with State Farm, My Agent and his staff. 100% recommended."
We responded:
"Zulu thank you for taking the time to leave a review. I am glad Maria was able to assist you with your needs. We appreciate you! "
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Adryan Triana

November 2, 2024

1  out of  5
rating by Adryan Triana
"My beer burned down in a house fire and this agent refused to get me another one. He chill tho"
We responded:
"Sorry to hear about your beer. Leaving negative comments even when done jokingly has negative implications. You are not a client from our office and this picture isn’t anyone we even know. "
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Cora Mayers

November 1, 2024

5  out of  5
rating by Cora Mayers
"After 20+ years a a loyal customer with another insurance company, Travis Anderson was able to offer us a better coverage and lower price for both auto and home policies. Best of all, we received a significant prorated refund, and our mortgage decreased by $200+ per month!"
We responded:
"Cora I am so glad we were able to put you in a better position financially. We are seeing a lot of these type of results for our clients. Thank you for giving us the opportunity! "
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Howard Weissman

October 30, 2024

5  out of  5
rating by Howard Weissman
"Maria, Chad's assistant, is responsive, competent and enormously helpful. So much so, I've never spoken to Chad."
We responded:
"Thank you for the kind review, Maria is one of the best. I am always here if you need me Howard. "
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Lauren Morris

October 29, 2024

5  out of  5
rating by Lauren Morris
"We started working with Travis Anderson in September and the process with so simple and easy. He reduced our car insurance fees by half and was able to get us BETTER insurance for both auto and house for less than we were paying! Thanks for your help Travis!"
We responded:
"Lauren thank you for taking the time to leave us a review. We appreciate your business and support. I will make sure Travis knows of your appreciation. Don’t keep us a Secret!!"
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Be Xx

October 23, 2024

5  out of  5
rating by Be Xx
"Carlos was great to work with. He is very professional. Got things done in a timely manner and always followed up to make sure things were accurate!"
We responded:
"That’s awesome to hear! I will make sure he knows you left a great review on his behalf. Thank you! "
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Miss Hancock

October 22, 2024

5  out of  5
rating by Miss Hancock
"I couldn't be more thrilled with help I received today .Thank you very much"
We responded:
"That’s great to hear thank you for sharing! "
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Ana Rodriguez

October 17, 2024

5  out of  5
rating by Ana Rodriguez
"Maria Hernandez is one of the best Insurance agents, promptly answers questions, is very knowledgeable and knows how to advice clients. I truly recommend this office."
We responded:
"Thank you Ana we appreciate your support. Our team takes a lot pride in helping our customers. "
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wendy c

October 14, 2024

5  out of  5
rating by wendy c
"I called State Farm (SF) this morning to get a quote bc AAA raised rates 20% within the last 6 months. I s/w Travis at SF and he was so helpful and much to my surprise saved me over $100 on auto insurance and should we add another vehicle or homeowners insurance the savings will be closer to $200! As long as rates don’t go up, I’m looking at a savings of $235-377 per year. And… it’s better insurance coverage with a lower deductible! THANK YOU TRAVIS 🙏🙌"
We responded:
"Thank you for the business Wendy. We appreciate you taking the time to share your experience with our office and State Farm. We are here to help!"
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Diana Novelo

October 10, 2024

5  out of  5
rating by Diana Novelo
"I Been with Chad Peterson for more then 5 years as my State Farm Insurance Agent and they are always available when I need them Thank You Carlos for all your help and the whole office😊"
We responded:
"Diana thank you for taking time out to leave us a review. We really do appreciate it, we want to make sure everyone is taken care of to the best of our ability! I will let Carlos know you left a review. Thanks again!"